Splunk Professional Services
For 13 years Splunk has subcontracted Keos consultants to deliver services to Splunk's largest customers. Keos holds 200+ active Splunk certifications. Keos does not sell software. KEOS provides solutions.
Keos does not sell products. Keos solves problems.
Everyone at KEOS is a delivery engineer — including the ones you ask to join your pre-sales calls. KEOS accelerates Splunk adoption, scopes projects, and can be the most knowledgeable Splunk engineer on the call, in the meeting, and on the project. Nothing is promised that can't be delivered.
KEOS does not profit from hardware sales or software licenses. For over a decade, Keos has provided white-label services to companies who what to promote Splunk products and customers who need to realize value from their Splunk product purchases. Keos does not sell product. We make Cisco and Splunk licensed products valuable.
Why do Cisco partners trust Keos? Unlike ALL other Cisco/Splunk partners, KEOS always refers the product license sell to the Cisco partner. Keos profits from the post-sale service delivery and the customers ensuing delight in the licensed product. For that reason Cisco resell partners always prefer KEOS. There is never any question about who owns the customer and who gets the product license sale.
At Keos, there are no product sales people and no account managers. Keos technical services are an extension of the Cisco reseller, acting in tandem and in cooperation with the Reseller sales team. Services are just not a division of Keos — they are the entire company.
Why that matters to partnersHire Keos directly, or put Keos behind your brand.
Some customers engage with Keos directly. Others are resellers who need technical help supporting the customer, either in a pre-sales or post-sales motion. Both are available — pick the one that describes you.
Splunk Customers
If your Splunk SIEM/IT solution costs more every year and produces less. If your detections are full of false positives. If you need engineers who are subject matter experts in the products you have licensed. KEOS.
Services and scoping For resellers & integratorsCisco Resellers
If you are in the process of selling Cisco/Splunk products. If you need a customer-friendly certified Splunk expert. If your customer needs Splunk services. If your customer is coming up on a product renewal date and the customer needs services. KEOS.
Bench capacityArchitecture, Implementation, Cost Reduction and Everything in between.
Detections & remediation
Where KEOS engineers spend most of their time. SIEM migrations, fresh installs, and Observability stacks that are not living up to their potential. Risk-based alerting, anomaly detection without magic numbers, SOAR playbooks written in Python, and Cisco XDR migrations.
Predict the outage
Getting data in is less a skill than an art form. KEOS instruments the services that matter, map what depends on what, and produce alerts with enough fidelity that on-call stays sustainable.
Migrate, harden, and cut the bill
KEOS has been providing Splunk Cloud migrations since Splunk Cloud existed. HA and disaster recovery for customer-managed stacks. Audit preparation. And license-cost tuning that routinely pays for the engagement that produced it.
Deep with a narrow focus ... on purpose.
Everyone at Keos holds the highest level of Splunk technical certification. Not just a few consultants — everyone! Keos has Elite partner status in Splunk Partnerverse and provides services across commercial, Federal, and SLED. KEOS consultants are not generalists. They are subject matter experts.
KEOS knows the overlap between Cisco/Splunk and can help navigate the use of Cisco products as they relate to Splunk. Post acquisition the Cisco+Splunk product better-together story is coming to fruition. All of Cisco's products can be ingested into Splunk and Cisco's fast-paced continued AI innovation deeply affects Splunk and Splunk's customers.
Full capability detailThree engagements, described plainly.
KEOS found the breach before finishing the install
One of the world's largest email providers licensed Splunk ES and asked KEOS to deploy the product. They had already been breached and did not know. The attackers had deleted the audit trails. KEOS was still mid-install when Keos uncovered the first bread crumbs.
Petabytes to Splunk Cloud, with one attempt
The task was a migration to Splunk Cloud with no second chance to try again. KEOS wrote the operational plan, the bucket-movement automation, and the source reconfiguration, then coordinated security, netops and itops before touching anything.
The contractor the largest US bank wouldn't fire
The customer fired all contractors, except one. KEOS. The cost-cutting measure was designed to cut back expenses to all essential personnel. The customer's large Splunk stack for Observability was being serviced by a small army and the customer's automation ran on internal proprietary tooling. KEOS carried the entire workload going forward.
Five ways to engage KEOS.
Remote or On-site. Commercial, SLED, or Federal. Project based, Retained expert, Staff aug.
A defined Statement of Work, agreed before anyone starts. Weeks to a few months.
Engineers embedded in your team with responsibilities that shift week to week. Months to years.
A week or two to build technical consensus and produce a report an implementation team can act on.
For customers who don't know what they don't know. One to two weeks, ending in a report of causes.
An expert on call, like a doctor. Not advice from a distance — hands on keyboard. A bucket of hours drawn down as needed.
Tell us what you're trying to achieve, not what you want to buy.
Send the requirements and the objective. You will get a technical reply about what we would do to solve the problem or accomplish the objective.